Community Guidelines

Crib works because students trust each other. These guidelines exist to protect that trust. They apply to everyone: hosts, seekers, and anyone interacting on the platform.

Be Honest

• Accurate profiles. Use your real name, a real photo of yourself, and truthful information about your university and year.
• Accurate listings. Your listing photos, descriptions, and pricing should reflect the actual space. Don't embellish or mislead.
• Honest reviews. Write reviews based on your genuine experience. Don't write fake reviews, offer incentives for positive reviews, or retaliate against someone who left a fair review.

Be Respectful

• No harassment. Do not use Crib to threaten, intimidate, stalk, or harass anyone.
• No discrimination. Do not discriminate based on race, ethnicity, gender, sexual orientation, religion, disability, national origin, or any other protected characteristic.
• Communicate clearly. Respond to messages and booking requests in a reasonable timeframe. If you can't host someone, decline politely.
• Respect the space. If you're a seeker, treat the host's space as you'd want yours treated. Leave it clean and in good condition.

Be Safe

• Meet in person. Always see a space before committing to any financial arrangement.
• Keep conversations on Crib. In-app messaging protects both parties.
• Report problems. If something feels off, whether a suspicious listing, a hostile message, or a space that doesn't match, report it.

What's Not Allowed

The following will result in content removal and may lead to account suspension or permanent ban:

• Fraudulent or fake listings
• Using someone else's identity or photos
• Creating multiple accounts
• Harassment, threats, or hate speech
• Discriminatory hosting practices
• Spam, solicitation, or off-platform advertising
• Using Crib for purposes other than student subletting
• Attempting to circumvent the verification process
• Sharing another user's private information (address, contact details) without consent

Enforcement

We review reports and take action based on the severity of the violation. Consequences include:

• Content removal: the listing, review, or message is taken down
• Warning: for first-time or minor violations
• Temporary suspension: your account is paused while we investigate
• Permanent ban: for serious or repeated violations

We try to be fair. If your account is affected, we'll explain why and give you a chance to respond when appropriate.

Reporting

You can report any user, listing, or message directly in the app using the report button. You can also email us at support@nucrib.com. All reports are confidential. The person you report will not know who filed it.